This was the first pedal bicycle for my daugther and she felt comfortable on it from the first ride!
Bike is according to specifications, easy to ride and really nice!
Customer Service is also good, they answer fast and with solutions.
I’m not rating 5 stars for 2 reasons:
- there were some reflective parts on the packaging box that I’ve been unable to assemble. There is no explanation on the manual neither any DIY video. And I’ve realized that they don’t fit into 14” rims! Why are they in the box, then?
- My package had been opened before arriving my home and all protecting foams were moved, not protecting the bike. Fortunately, bike was intiger, but at first glance I was disappointed.