Shipping and Return Policy
UPS and USPS are our shipping partners. We endeavor to dispatch your order with one working day of payment on orders. Once your shipment is booked you will receive a link to UPS with the tracking number and details of delivery. To make an expeditated shipping request reach out directly to adam@earlyrider.com for quoting prior to ordering. Please be aware that transit times are guaranteed, and while we are very happy with the reliability of UPS things can get delayed.
We will gladly ship products to the US territories as well as HI and AK. As these require extra cost to transport there will be an ad on shipping charge based on actual location.
In the event you would like to return your bike, please contact us first. If you have changed your mind you can return it to us within 30 days. Goods must be returned in as new, unused condition in the original packaging. You are responsible for any return postage costs and for adequately protecting the bike for transit. However, we are happy to book a return collection with UPS, the cost of which will be deducted from your refund. Any goods returned which do not comply with the return of goods policy will not be accepted for a full refund. This does not affect your statutory rights. If you are unclear about any of this then please call before ordering - bikes are expensive things to move around so please be sure before you buy.
Support
Looking for some help in particular? Check out our Support Department. If you still can't find what you're searching for please contact us.
Contact Us
For our US office: US Phone: 534-626-2287
General Enquiries: info.us@earlyrider.com
Technical/Warranty Enquires: Technical Support contact form.
715 St Croix Street
River Falls
Wisconsin 54022
For our UK office: +44 (0) 118 996 0638 - You can call our head office from 10am-4pm GMT Monday to Friday.
Accessories for this bike
Specs and Geometry
Specification
| STANDOVER HEIGHT | 58.5CM |
| FRAME | HAND BRUSHED AL6061, DISC FRAME, FORGED SLIDING DROP OUTS |
| FORK | HAND BRUSHED AL6061, DISC, FORGED BOLT THRU DROP OUTS |
| STEERER | AL6061 |
| CRANKS | SCRUX 130MM FORGED CRANKSET |
| PEDALS | ER PLATFORM PEDAL, ALLOY, CARTRDIGE BEARING |
| BOTTOM BRACKET | CRUX EXTERNAL CUP 24MM |
| RIMS | FRONT 22H, REAR 32H DOUBLE WALLED AL6061 |
| REAR HUB | SHIMANO NEXUS C6001-8D (8SPD) |
| FRONT HUB | AL6061 12 x 100MM BOLT THRU 24H |
| AXLES | AL6061 |
| BELT | EARLY RIDER 1080MM x 10.0P x 12MM WIDTH |
| FRONT SPROCKET | AL6061 34T DUAL GUARD |
| WEIGHT | 10.2KGS W/O PEDALS |
| REAR SPROCKET | AL6061 325T DUAL GUARD |
| BRAKES | TEKTRO HYDRAULIC JR, 160MM ROTORS |
| LEVERS | TEKTRO SHORT REACH |
| FRONT TYRE | SCHWALBE BILLY BONKERS 24 x 2.0", 60TPI WB |
| REAR TYRE | SCHWALBE BILLY BONKERS 24 x 2.0", 60TPI WB |
| HEADSET | 1 1/8” CARTRIDGE BEARING, CONVENTIONAL |
| STEM | FORGED AL6061, 35MM REACH |
| BARS | 640MM DOUBLE BUTTED AL6061, 30MM RISE |
| GRIPS | ER WING 120L, 70R |
| SEAT POST | 27.2MM, AL6061, 300MM |
| SADDLE | ER WING 2 |
| SEAT CLAMP | ER BOLT, 31.8MM |
| SPEC NOTICE | Every effort has been made to ensure accuracy throughout this website. However, Early Rider reserves the right to change prices and bike specifications without prior notice |
Geometry
| A | Wheelbase | 992.2mm |
| B | Head Angle | 67° |
| C | Seat Tube Length | 320mm |
| D | Chainstay Length | 3942mm |
| E | Seat Tube Angle | 73° |
| F | Standover Height | 585mm |
| G | Top Tube Length | 513.5mm |
| H | Head Tube Length | 92mm |
| I | Stack | 497.3mm |
| J | Reach | 361.5mm |
| K | Fork Length | 410mm |
Meet the new Belter 24
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
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Customer Support
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FAQ’s
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Contact Us
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This is my third Early Rider belter. I have purchased the 16” and 20” versions before. The 24” belter uses a different brand belt which is much harder and stiffer compared to the Gates belt on the smaller versions. The belt clearly has a defect which is causing an annoying sound. I received a replacement belt from Early Rider with the same defect.
They are telling me that it rather is an alignment issue instead of a defective belt issue. The sound isn’t constant though and only caused my the defective areas of the belt.
Early Rider hasn’t proposed any decent solution to solve this issue after sending them several e-mails. A big disappointment!
Hi Vincent, I understand you are talking with Jake. Have you fitted the replacement belt as advised? The belts we use on the 24' bikes need to be stronger than those used for the 16' and 20' - there's a different load and strain level. The belt is not necessarily defective, but as Jake has said it's possible the belt on the original bike had been folded and kinked - see if the replacement belt resolves the issue. Keep in contact with Jake while you get resolution.
really nice!
It has it all
Looks and substance, lightweight, quick of the mark, nice features, comfortable hadle breaks in reach.... I can go on and on this our 2nd early rider worth every penny
What a belter 👌
This is a great bike for commuting, especially if the kids are supposed to bike several kilometres per day. Build quality is very good, and most components are of good quality as well.
The bike could however be improved by including the mudguard attachment points present on the 20" version of the same bike. A further very useful add-on would be the inclusion of a hub dynamo, which for a low added cost would greatly improve the bike for daily commuting. After I added mudguards and dynamo lights myself, the bike is actually worth more than 5 Stars.
